Contact Us

Send your product list. We reply within one working day.

Share the items, grades, quantity, destination port and preferred Incoterm — our export desk comes back with pricing, packing options and the earliest sailing.

Email us

say@vadexco.com

Quotations, samples, documentation and after-shipment support.

Helpdesk numbers

+91 74080 01199

+91 88152 84746

+91 91525 75053

Call or WhatsApp for urgent enquiries.

Desk hours

Monday – Friday

10:00 AM – 5:00 PM IST (GMT +5:30)

Loading out of Nhava Sheva, Mundra, Chennai, Tuticorin and Cochin.

Make the first email count

What to include in your enquiry

The more of this we have up front, the faster a firm offer comes back. Most buyers get pricing the same working day when the enquiry is complete.

  • · Product names with the grade, variety or specification you buy today.
  • · Quantity per shipment and expected annual volume.
  • · Packing preference — bulk bags, cartons, drums or private-label retail.
  • · Destination port or airport and your preferred Incoterm (FOB, CFR, CIF, DAP).
  • · Any certification you need: organic, Kosher, Halal, GLOBALG.A.P., steam-sterilised.
  • · Target shipment window and payment terms you normally work on.

How the enquiry moves

  1. Within 24 hoursAcknowledgement plus a clarifying question list if the spec needs tightening.
  2. Within 48 hoursFormal offer with unit price, packing, container fit and validity.
  3. Day 3–7Samples couriered with tracking, retained counter-samples sealed at our end.
  4. On approvalProforma invoice, contract and payment terms confirmed in writing.
  5. Pre-shipmentLab reports, stuffing photographs and seal number shared before sailing.
  6. Post-shipmentFull document set couriered and emailed within 48 hours of departure.